This applies to your Gazole Fleet web platform account and the Gazole Fleet mobile app. Follow the steps below to request permanent deletion.
We process every request manually to confirm it's really you before anything is deleted.
Fill in the form below with your registered account email, or email us directly at support@gazole.co.za.
Our support team confirms your identity and the scope of your request within 5 business days.
Your account and associated personal data are automatically and permanently deleted within 90 days of your confirmed request, subject to the retention rules below.
Full detail is in our Privacy Policy (Section 7). Summary:
| Data | What happens |
|---|---|
| Account & profile data | Automatically deleted within 90 days of a confirmed request |
| Uploaded fleet/driver data | Automatically deleted within 90 days of a confirmed request |
| Financial records (invoices, billing) | Retained 5 years — required by South African tax law |
| Support communication records | Retained 3 years |
| Everything else | Deleted |
We'll email you to confirm once we've received your request.